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Pettecc
0
  • Home
  • Where to buy
  • Products
    • Automatic Feeders
    • Automatic Litter Units
    • Cat Toys
    • Collars, Leashes & Harnesses
    • Dog Toys
    • GPS Trackers
    • High Tech Pet Doors
    • iFetch Ball Launchers
    • Pet Cameras
    • Pet Enrichment
    • Spare Parts
    • Travel Bottles & Bowls
    • Treaters
    • UB Pet Vacuum & Accessories
    • Water Fountains
  • About Us
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  • Terms of Trade

Terms of Trade

Standard Terms of Trade for Flipside International Pty Ltd – effective 21st May 2018

Flipside International Pty Ltd - ABN 61618150735 – referred to as the Company within Terms of
Trade

Customers’ Orders
These terms of trade as well as our account application and Personal Guarantee & Indemnity executed by or on behalf of the Customer apply to every sale contract between the Company and the Customer and by the Company to the Customer and our terms of trade of the Customers order. A contract is only concluded between the Company and Customer for the supply of goods when the order has been accepted by the Company. The terms of this clause apply to every quotation or offer by the Company for the supply of goods. Once the Company accepts an order, the order remains subject to the availability of goods ordered, and the Company shall be entitled to satisfy an order as part order at a later time in accordance with the availability of goods ordered, and no liability shall be taken by the Company in respect of any unavailability of any goods ordered at any time and from time to time.Following receipt of any order by the Company, orders may only be cancelled by the Customer with the Company’s written consent. Where consent is given the Customer will indemnify the Company against damage or losses associated by the cancellation of the order.

Prices
Any price list issued by the Company is subject to alteration at any time without notice. In the even that an order is received with incorrect pricing the Company shall notify the Customer that the price listed in respect of the goods ordered by the Customer is no longer applicable and the Supply of goods shall be subject to agreement at that time as to the price between the Company and Customer. Where the Company is providing price list to Customers that provide a recommended resale or retail price this is a recommended price only and the Customer is under no obligation to comply with such recommendations. Prices listed are exclusive of GST and all invoiced goods are inclusive of delivery.

Credit
At any time changes can be made to the Company’s credit terms regarding Customers. Depending on the financial status of the Customers account then orders may not be fulfilled or cancelled.

Payment
The Customer must pay for all goods supplied by the Company within 30 days from the end of the month of invoicing. If full payment is not received by the Company within our credit Terms of Trade then the Company may recover from the Customer all costs incurred by the Company to recover any unpaid amounts. This would include any legal costs or liquidated damages which are calculated by overdraft rates that are charged to the Company by the Company’s bank. Time of payment for any goods sold to the Customer is an essential term of any contract between the Company and Customer. Any action taken by the Company under these Terms of Trade and as otherwise conferred by law.

Jurisdiction
All contracts between the Company and the Customer shall be governed by the laws of the State of South Australia and the parties shall submit to the non-exclusive jurisdiction of the courts of the State of South Australia (and any courts which can hear appeals from such courts)

Execution
Any contract between the Company and the Customer may be executed on behalf of the Customer by any agent or employee of the Customer and Customer shall be bound by these Terms of Trade irrespective of whether any such execution was unauthorised or fraudulent. The Customer shall indemnify and keep indemnified the Company from and against all actions, claims, liabilities, obligations, losses, damages, costs and expenses of whatever nature suffered or incurred, sustained or threatened against the Company in any way whatsoever in respect of the Company’s acceptance and or conduct in respect of the satisfaction of any order received from the Customer or from persons purporting to act on behalf of the Customer.

Delivery and Supply
The Company will at all times endeavour to supply/deliver all goods in accordance with order received. The Company will endeavour to inform the Customer of any delays that my occur and likely delivery of outstanding goods to complete the order. The Company may deliver the goods by instalments or partial shipment and the Customer will accept each such delivery unless prior notice of cancellation is received by the Company from the Customer and accepted prior to despatch of the goods. If extra costs are incurred to the Company due to the Customers lack of instruction, inability or unwillingness to accept delivery of goods ordered the such costs, expenses incurred will be reimbursed by the Customer to the Company The Company is under no liability for either direct or consequential loss or damage to the Customer arising from delay or postponement in delivery.

Return Goods
The Company will authorise the return of Goods from the Customer under the following circumstances: A return of goods under warranty terms – approval must be received prior to returning of the goods by written confirmation from the Company with return authorisation number. Products are not just returnable if the Company elects to take back any product the product must be in a new and saleable condition and upon terms agreed between the Company and the Customer Only products supplied by the Company can be returned under the warranty terms

Warranty/Limitations of Liability
The Customer agrees to limit any claim it makes concerning any Products to the cost of replacement thereof. The Company shall not be liable for any claim loss or expense arising which is made after 7 seven days from date of delivery (or at all once Products have been unpacked or otherwise used or applied) after which there shall be deemed to have been unqualified acceptance. The Company will not be liable in any way for any contingent consequential direct or indirect special or punitive damage arising in any way and whether due to the Company negligence or otherwise and the Customer acknowledges this express limit of liability and agrees to limit any claim accordingly. No other term, condition, agreement, warranty, representation or understanding whatsoever whether express or implied in any way extending to or otherwise relating to or binding upon the Company, other than these Terms, is made or given.

Passing of Risk
Once the goods are delivered to the Customer or their nominated transport company or agent then the passing of risk of the goods is passed to the Customer. The Customer is responsible for the full value of the goods and must pay the Company all sums due or to become due to the Company under this agreement and Terms of Trade.

Force Majeure
If delivery is prevented or delayed, in part or all, by reason of Act of God, or the consequence thereof including, but not limited to fire, flood, typhoon, earthquakes or by reason of riots, wars, hostilities, government restrictions, trade embargoes, strikes, lockouts, labour disputes, boycotting of goods, ship storage, manufacturer’s bankruptcy, delays of damage in transportation or other causes beyond the Company’s control, the Company may, at its option, perform the contract or the unfulfilled portion thereof within a reasonable time from the removal of the cause presenting or delaying performance or rescind unconditionally and without liability, this contract or the unfulfilled portion thereof.

Retention of Title and PPSA
Title of the goods will remain with the Company until the Customer has paid in full the total amount of monies owing pursuant to invoices issued by the Company for goods, this also includes the GST component of the invoice. Until payment of all debts owing to the Company by the Customer, the Company may, at its discretion, without further notice and without prejudice to any other of its rights, including rights arising under the PPSA, re-take possession of the goods and re-sell them or any of them and may enter upon any of the Customer’s premises by its servants or agents, for that purpose, without the liability on the part of the Company for any loss or damage suffered as a consequence of such entry or re-taking of possession and the Customer hereby agrees to provide the Company with an irrevocable license to so enter any premises occupied by the customer if – there is a breach of any term of the Terms of Trade, The Customer has provided any false or misleading information to the Company including information set out in any application for credit or to open an account with the Company or The Customer commences to be wound up or is placed in liquidation, under official management or a receiver or a receiver and manager or voluntary administrator is appointed in respect of the customer, its undertaking or property or any part thereof, or an encumbrancer, by itself or an agent, takes or purports to take possession of the Customer’s undertaking of property or any part thereof. In addition, the Company may recover the purchase price of the goods sold to the Customer by legal proceedings and file an application for the appointment of a liquidator to the Customer notwithstanding that property in the goods has not passed to the Customer. The Customer agrees to indemnify, and upon demand reimburse, the Company for all expenses incurred in registering a financing statement or financing charge statement in the Personal Property Securities Register established by the PPSA or releasing any goods charged thereby.

Export
Goods supplied by the Company are intended for use only in Australia and New Zealand. If a Customer chooses to re-export it is the total responsibility of the Customer to comply with Australia and New Zealand’s export regulations and the destination countries manufacture of goods legal requirements.

Confidentiality
The Company and the Customer will both keep confidential information strictly confidential and will only disclose to a third party with written consent. All information within the Company employee’s or Customer’s employee’s will be on a need to know it for the purpose of this agreement and for conducting business and to the extent the Company is required by law to disclose the confidential information. The Customer agrees that the Company, may for the purposes of the application and for assessing continuing credit worthiness during the continuance of credit provision, give to or seek from credit providers named in the application and any credit providers that may be named in a credit report issued by a credit reporting agency, information about the Customer’s credit arrangement. The Customer understands that this information can include information about their credit worthiness, credit standing, credit history or credit capacity that providers are allowed to give or receive from each other under the Act. The Customer understand that the information may be used to assess any application by them for credit, to notify other credit providers for defaults by them, to exchange information with other credit providers as to the status of the account where they are in default with other credit providers, and to assess their credit worthiness, whether now or in the future.

Privacy
The Company complies with the Privacy Act 1988 and updates thereafter.

From time to time, the Company policies will be reviewed and may be revised. The Company reserves the right to change the terms of trade

 

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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pettecc’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Pettecc’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 18B Sunbeam Road Glynde 5070. Our ABN is 61 618 150 735. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

This privacy policy sets out how we uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.